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If you’ve ever wondered how some artists rack up over 100 five-star Google reviews, the answer might surprise you. It’s not a secret marketing hack, it’s not bribing clients with gift cards, and it’s not begging. It’s actually very simple—and when you do it consistently, it works like magic.
Why Reviews Matter More Than You Think
Think about this: what would over 100 glowing reviews do for your permanent makeup business?
- They give new clients instant trust in your work.
- They set you apart from competitors who may have little or no social proof.
- They give you credibility before the client even books a consultation.
More reviews mean more clients, more income, and a reputation that sells your services for you.
The One Simple Step That Changes Everything
Here’s what I do at Kim Loy Studios in Amsterdam: every client receives a follow-up email the day after their treatment.
This automated email (yes, automated—you don’t have to send it manually) does two important things:
- Checks in with the client. It asks how their brows are feeling the next day and gives them space to share concerns. That alone builds trust and reassures them you care.
- Provides aftercare instructions. This keeps them confident about healing.
- Asks for a review. The email includes a direct link to my Google Review page with a simple request: If you’re happy with your brows and service, I’d appreciate it if you could leave a review.
That’s it. No bribing, no awkwardness. Just a polite ask at the right time when the client is still excited about their results.
Why This Works So Well
Of course, asking is only part of the equation. To consistently earn five-star reviews, you also need to make sure:
- Your PMU technique is excellent, so results look natural and polished.
- The client journey feels smooth and welcoming.
- Your studio environment is clean and comfortable.
- You treat clients with warmth and respect.
When those foundations are in place, the review request becomes the final step in securing public proof of your great work.
How You Can Start
If you don’t already have an automated follow-up system in place, this should be your next move. It’s a small tweak that brings big results for your business growth.
And if you’d like help not only setting up your systems but also improving your PMU skills so your healed results stand out, we should talk. Book a call with me, and we’ll go over where you are right now, where you want to go, and what steps will get you there.
And if you want to see me explain this in detail, you can also watch the full tutorial here
Want to charge premium prices and attract high-end PMU clients, without doing it all alone?
If so, join the Hyperrealism Brows Foundation community, it's free to join and you'll be alongside over a thousand other artists who are all working towards the same thing.
Artists who share their practice work, ask the questions you didn't know you were allowed to ask and remind you on the hard days that you're not doing this alone.
Free training covering mapping, patterns and business advice are waiting for you from day one.
See you inside,
Kim x
